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Refund Policy – PIGSO TECHNOLOGIES

Refund Policy – PIGSO TECHNOLOGIES

Effective Date: 1st June 2025 

1. Overview

At PIGSO TECHNOLOGIES, transparency and client satisfaction are priorities. This Refund Policy explains the circumstances under which refunds may be issued for payments made for our engineering and design services.

2. Advance Payments – Strict No Refund Policy

  • All advance payments or deposits made prior to the commencement of project work are non-refundable once work on the project has started.
  • By making an advance payment, the Client acknowledges and agrees that PIGSO TECHNOLOGIES will allocate time, resources, and personnel for the project, and these costs are incurred from the moment work begins.
  • “Commencement of project work” is defined as any time our team initiates research, planning, design, modeling, correspondence, or related activities specific to your project.

3. Eligible Refunds

Refunds may be considered in the following cases only:

  • Project Cancellation Before Start: If the Client requests a cancellation in writing (via email to pigsotechnologies@gmail.com) before work on the project has commenced, a partial or full refund of the advance may be processed, minus any administrative, payment gateway, or transaction fees already incurred.
  • Service Infeasibility: If, after payment but before work begins, PIGSO TECHNOLOGIES determines that the requested service cannot be provided due to technical or operational reasons, a full refund will be issued.
  • Duplicate Payment: In cases of accidental duplicate or excess payment, the surplus amount will be refunded upon verification.

4. Non-Refundable Scenarios

  • No refunds will be provided for any reason once project work has commenced, including:
    • Delays caused by the Client (e.g., late feedback, pending documentation)
    • Change in project scope or requirements by the Client
    • Partial progress or delivery of draft work or interim deliverables
    • Client dissatisfaction based on subjective preference after delivery, unless the issue violates agreed project specifications

5. Refund Process

  • All refund requests must be submitted in writing by email to pigsotechnologies@gmail.com with details and supporting evidence.
  • Upon receipt of a valid request, our team will review and respond within [7-14] business days.
  • Approved refunds will be processed to the original method of payment or another agreed channel, subject to applicable transaction/banking fees.
  • The Company reserves the right to decline refund requests not adhering to this policy.

6. Policy Updates

PIGSO TECHNOLOGIES reserves the right to amend this Refund Policy at any time. Updates will be published on our website with the revised effective date.

7. Contact

For all refund-related queries, please contact:
✉️ pigsotechnologies@gmail.com

By making payment to PIGSO TECHNOLOGIES, you acknowledge and agree to abide by the terms outlined in this Refund Policy